+91 7706830802 +91 7706830802
Ambulance: +91 770 683 0802
Jhalwa, Prayagraj
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Emergency: +91 770 683 0802
24/7 Available
Multi-Specialty Hospital & Research Centre | Prayagraj
QCI Certified QCI
NABH Accredited NABH
ISO Certified ISO
Home Visitor Guide
NABH | ISO 9001:2015

Hospital Visitor Guide

World-class healthcare with empathy, expertise, and excellence since 2015.

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Visitor Code

General Rules Regarding Visitors

Guidelines and protocols to ensure safety, infection control, and patient comfort.

01
Arrival & Entry Guidelines
  •   Visitors must park their vehicles in designated parking areas.
  •   Children below the age of 13 are not allowed as visitors.
  •   Please co-operate with Security Staff and the liftmen, and use the staircase while coming down.
Entry Protocol
02
Conduct & Environment
  •   Smoking, tobacco chewing, or spitting is completely prohibited within the hospital premises.
  •   Please maintain silence in the hospital premises.
  •   Visitors are not to consume alcoholic beverages or illegal drugs, litter, or loiter in the hallways.
  •   Please do not make use of candles, dhoop, agarbattis, lighters, matchboxes etc., as they are a hazard and trigger smoke detectors.
Environment
03
Patient Room Etiquette
  •   Visiting hours and rules ensure patient care is not disrupted; visitors must abide by them.
  •   Visitors should refrain from sitting or lying on patient beds or the floors of patient rooms.
  •   No food or beverages may be brought into patient rooms. Visitors may use the cafeteria, waiting areas, and reserved lounges.
  •   Visitors are not permitted in non-patient areas such as utility rooms, nurse's stations, and kitchens.
Room Etiquette
04
Health & Safety Measures
  •   To protect patients from infections and allergies, visitors are not permitted to bring flowers.
  •   Visitors are not permitted to administer any medical treatment(s) to the patient.
  •   Please do not operate the oxygen/vacuum units yourself.
  •   For infection control, only one attendant can accommodate with the patient at a time, except during visiting hours.
  •   Visitors to patients in an isolation area are subject to isolation guidelines and should check with the nurse.
  •   Nursing staff may restrict the number of visitors if the patient's condition requires it.
Safety
05
Equipment & Valuables Policy
  •   Please switch off phones, pagers, beepers, and wireless equipment in patient and intensive care zones (CCU/ICCU/NICU/CTVs ITU) as they interface with monitoring systems.
  •   Please avoid bringing costly items like cell phones, jewelry, or valuables. Hospital authority will not be responsible for losses.
  •   Please do not wash personal clothes in the hospital premises.
Equipment
06
Billing & Financial Rules
  •   Please do not give any tips to any hospital staff.
  •   All payments and bill settlements must strictly be made at the cash counter only against a proper receipt.
  •   Payments should be made in cash, bank draft, or valid credit cards (except Diners Club & Amex Cards). Personal cheques are not accepted.
Financials

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Why Choose MGM Hospital

NABH Accredited Hospital
ISO 9001:2015 Certified
21+ Specialties Under One Roof
50-Bedded Multispeciality Hospital
Patient Privacy & Safety Priority

Our Departments

FAQs

Frequently Asked Questions

Find answers to the most common questions about our hospital, services, and patient care.

Visiting hours are from 10:00 AM to 6:00 PM daily. ICU visiting hours are restricted to 12:00 PM - 1:00 PM and 5:00 PM - 6:00 PM. Please follow hospital guidelines.

You can book an appointment online through our website, call our helpline at +91 770 683 0802, or visit the OPD counter directly.

We accept all major insurance providers including Star Health, ICICI Lombard, HDFC Ergo, Care Health, and all TPA partners. Cashless treatment is available with prior approval.

Yes, we provide 24/7 emergency services with a dedicated team of doctors and paramedics. Our emergency helpline is +91 770 683 0802.

Required documents: Valid ID proof, Insurance card (if applicable), Medical history, Referral letter (if any). Our admission desk will guide you through the process.

Yes, we have a 24/7 pharmacy inside the hospital premises with all major medicines and surgical supplies available.

We offer Cardiology, Neurology, Orthopedics, Gynecology, Pediatrics, Dermatology, Ophthalmology, Dentistry, and many more specialties with expert doctors.

You can collect your medical reports from the hospital's medical records department. Digital copies can be requested via email at records@mgmhospital.com.