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Admission Process

Registration : -

  • For initiating any medical treatment with an OPD or Indoor procedures, a "Onetime" Registration is required.
  • It is vital for the patient to carry his/ her registration document/card and produce it at the reception for further proceedings.

Admission : -

  • As per advice from the concerned Consultant, if you require admission, then you will need to complete necessary formalities at the "Admission Counter" at Ground Floor.
  • Reception is functional round the clock but in case of emergency, admission is also done through the Emergency Department. The Emergency doctor in the Emergency Department may recommend and advice admission accordingly. While admitting, you will be required to answer couple of questions, in order for us to serve you better.
  • An initial deposit will have to be paid at the time of admission for which a receipt will be issued to you. The treating doctor shall specify the tentative duration of your stay in the hospital and accordingly you will have to pay advance in the Admission Desk.
  • It will merely take approximately 30 minutes to cover several essential formalities near admission procedures.

Deposit : -

  • A deposit is required at the time of pre-admission or admission. The sum payable varies on your choice of accommodation.
  • If you are required to undergo any surgery, the entire amount for the procedure will have to be deposited on admission. Subsequent payment requirements will be intimated to you from time to time depending on your treatment.
  • Please ensure that payments are made within 24 hours of intimation.

Admission-Corporates/Insurance Patients : -

  • If your account is to be settled by any empanelled companies/ organizations/ Third Party Administrator (TPA), you must bring with you an authorization letter from the company clearly indicating that they have taken the financial responsibility for all medical treatment. Your treatment will be in the category specified by your organization. Separate direct bill will be made for any deviations from whatsoever has been allowed by your company.
  • Further, you should feel free to enquire about approximate cost of treatment, hospital charges, cost of investigations etc., either during admission or earlier from our Finance Counsellor Desk for efficient time management and decision taking.
  • During the hospitalization period, if you require any assistance please feel free to contact 'Corporate Desk' and "Insurance Desk" located at First Floor.

Admission Guidelines

Pre Admission : -

  • If you have been given a hospitalization date, we encourage you to pre-register with us as early as possible to ensure admission without any complications.
  • Pre-registration can be done in person at our 24-hours Admission Desk located at first floor.

Estimation of Hospital Bills : -

  • Our staff will generate an estimation of your hospital charges during reservation or admission. The estimation may vary based on the patient condition & the treatment. Cases with complications and charges for any procedure not specifed at the time of admission. Therefore, we seek your understanding of the fact that the actual amount may vary from the estimate given.

Choice of Accommodation : -

  • Request for room change, if any, has to be made to the respective Floor Coordinator/ Admission Desk, who will try to accommodate your request as soon as possible, which is subject to availability.
  • Please choose your type of room carefully, according to your budget. Charges will be applicable according to the room type, from the date of admission and normally no changes are possible afterwards.

Room Facilities : -

  • Once you complete your admission registration, the Staff Nurse will show you your room. You will also be briefed about the room and ward facilities.
  • Your room has been specially designed to provide the comfort of a home ambience. All rooms are air-conditioned. All rooms have Nurse Call system, telephones and television facilities.
  • Please do not hesitate to use the nurse-call button should you require any assistance.
  • Single, VIP & Exec. Suite will be provided additionally with Mini Fridge, Microwave & Internet.
  • All beds and rooms/ suites are provided on it is always subjected to availability.

Whenever Visit A Doctor, Always Carry : -

  1. Admission Advice from your Doctor.
  2. Doctor's referral letter along with latest diagnostic reports, X-ray, Ultra- sound reports, if any.
  3. List of medications you are presently taking.
  4. Required Money in the form of cash/ credit card/ debit card (Master card/ VISA) (except Corporate clients).
  5. Health Insurances orders/ Documents, if any.